Chief of Staff leading digital strategy execution and operational excellence for Equinix. Partnering with executive leaders to drive technology transformation and organizational impact.
Responsibilities
Partner with the Heads of Digital to develop and refine the digital strategy
Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
Lead quarterly planning cycles and facilitate strategy review sessions
Own the digital portfolio, tracking investments, priorities, and resource allocation
Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
Identify process inefficiencies and implement solutions that scale
Build dashboards and reporting mechanisms to provide visibility into team performance
Manage cross-functional dependencies and resolve bottlenecks
Establish governance frameworks for digital initiatives
Serve as trusted advisor and thought partner to the Heads of Digital
Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements
Facilitate reflection and learning, helping to identify blind spots and growth opportunities
Support leadership development through feedback, frameworks, and strategic perspective
Act as sounding board for complex decisions and organizational challenges
Partner with Chiefs of Staff across the Digital an innovation office to share best practice, bridge cross-functional initiatives, and ensure consistency
Prepare executive briefings, board materials, and leadership presentations
Represent the Head of Digital in meetings and forums as needed
Manage internal communications to ensure team alignment and transparency
Build relationships with key stakeholders across the organization
Synthesize complex information into clear, actionable insights
Requirements
12+ years of experience in strategy, operations, consulting, or similar analytical roles
Proven track record of managing complex, cross-functional initiatives in fast-paced environments
Deep understanding of digital technologies, go-to-market motions, and operations technology stacks
Exceptional project management skills with ability to drive results without direct authority
Outstanding written and verbal communication skills, including executive-level presentation capabilities
Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis
Experience with technology platforms (CRM, marketing automation, analytics tools, etc.)
Demonstrated ability to build relationships and influence at all organizational levels
Experience in B2B SaaS, digital transformation, or technology-enabled services (preferred)
Background in management consulting, investment banking, or corporate strategy (preferred)
Exposure to executive coaching, leadership development, or organizational psychology (preferred)
Technical fluency with ability to engage credibly with engineering and product teams (preferred)
Prior experience as Chief of Staff, strategic advisor, or executive business partner (preferred)
MBA or advanced degree in business, technology, or related field preferred (preferred)
Benefits
Employee Assistance Program
Health insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.
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