Manager overseeing System Procedures and Practices within PG&E’s grid operations. Ensuring efficient project delivery and maintaining operational standards for advanced distribution management.
Responsibilities
Consults with business process owners regarding user needs.
May be assigned to one large, complex business application or multiple smaller, less complex systems.
Leads team to gather, analyze and document business requirements for complex projects.
Governs end-to-end complex business processes and coordinates with IT to develop and implement solutions to information needs.
Anticipates, identifies, and fully meets the business needs through an understanding of current and future business environment.
Anticipates concerns and questions, and provides proactive, timely and professional communications or delegates as appropriate.
Consults with business process owners on the impact(s) of technical changes to collective business processes.
Leads user acceptance testing (UAT) or functional testing.
Ensures timely completion and quality validation with users.
Ensures proactive, timely and professional communications to users regarding system status or enhancements.
May perform or lead feasibility analysis, business case development, develop project scope, and provide recommendations on alternative solutions, project strategy, and deliverable prioritization.
Develops and enforces procedures to ensure compliance with applicable Procedures, Processes, and Standards.
Develops and maintains metrics for assigned systems/tools or project(s).
Develops and maintains metrics for team project(s).
Regularly presents business system and team performance metrics to department or line of business senior leaders; addresses concerns and develops solutions.
Monitors budget and system performance, controlling costs, and reviewing and approving expenses.
May have oversight for end user training for assigned system.
Participates as a key contributor for steering committees with line of business and IT teams that define, review, and approve requirements for enhancements.
Provides leadership on the business analysis work that has strategic importance for the corresponding IT organization.
Manages team to accomplish results through recruitment and selection, training and development, performance management, and rewards and recognition.
Requirements
8 years in an operations, engineering, IT, or other relevant capacity.
Bachelor’s Degree in a technical or related field or equivalent experience.
7+ years in Business Analysis, which may include 5+ years of experience in Information Technology.
Project management experience.
Working knowledge of Schneider Electric ADMS system.
Working knowledge of Electric Distribution or Transmission Control Center operations.
Working knowledge of T&D grid & asset data.
Exceptional program management, execution skills.
Proven ability to foster teamwork and work collaboratively through projects driving disruptive change.
Experience working in a cross-functional, highly matrixed environment.
Familiarity with key Electric Operations systems such as GIS, DMS, OMS, etc.
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