Service Delivery Manager at Aspire Lifestyles managing service delivery to clients in lifestyle services. Responsible for ensuring client satisfaction and upholding service level agreements through leadership and strategic execution.
PC
Hybrid Electric Distribution Manager
Posted 3 weeks ago
About the role
- Manager overseeing electric distribution operations at PG&E ensuring reliability and compliance. Leads teams for maintenance, construction, and outage management in the service territory.
Responsibilities
- Ensures the department meets all legal and regulatory compliance requirements
- Establishes assessment systems and monitors activities to ensure compliance with established procedures
- Works to address the needs of customers and develops comprehensive solutions/offerings that address complex needs across all customer segments
- Delivers on Budget, on Plan, and on Purpose the Capital Budget, Expense Budget, Unit Costs, Labor Costs, Overtime, Project Schedule Milestones, Complete Critical Projects, and Complete Maintenance Plans
- Ensures and ongoing state of readiness and effective plans for emergency response for significant situations and system-wide electrical events
- Represents the company in contacts with other utilities, various industry boards, committees, regulatory agencies, governmental bodies, and other private organizations
- Collaborates with others to identify, analyze, and improve existing business processes within a department to meet new goals and objectives
- Plans for and coordinates process improvement activities to ensure consistency, cohesiveness and sharing of best practices
- Leads the responding and resolving field troubleshooting requests
- Ensures maintenance and construction work in assigned area is completed on time, within budget and quality expectations while adhering to safety and regulatory compliance
Requirements
- High School Diploma or GED
- Seven (7) years of related experience in electric utility maintenance, construction, or operations
- Three (3) years’ supervisory experience
- Cluster-Bachelor’s Degree in Engineering, Construction Management or job-related discipline or equivalent experience
- Leadership experience, electric construction
- Leadership experience, union-represented employees
Benefits
- PG&E’s discretionary incentive compensation programs
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