Hybrid Head of Account Management – CEE

at Ovoko \ RRR.LT

• Job title: Head of Account Management – CEE
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Warsaw, Poland

About the role

• Head of Account Management leading the international Account Management organization for Ovoko, one of Europe's fastest-growing e-commerce startups. Focusing on supplier engagement and team development.

Responsibilities

• Grow and develop your team of Account Managers across multiple international markets;
• Partner with internal cross-functional stakeholders (Product, Support, Sales, Shipping) to ensure communications are relevant, personalized, and on-brand;
• Create a scalable scrapyard engagement model - we want to keep scrapyards engaged without having to scale the Account Management headcount linearly;
• Working hand in hand with Sales Ops and Product Marketing Manager create and implement the supplier lifecycle strategy.

Requirements

• 5+ years in Account Management, Customer Success, or similar roles.
• 3+ years of people management experience in a fast-paced environment.
• Strong background in marketplaces or SaaS is a major plus.
• Proven experience managing and expanding a business portfolio through a team.
• Excellent stakeholder management and cross-functional communication skills.
• High sense of urgency
• Fluent in English

Benefits

• B2B Contract;
• Learning budget for your personal and professional growth;
• Employee stock option plan;
• Multisport card;
• Flat organizational structure and a real opportunity to shape the “big picture”;
• Close collaboration with talented, ambitious and cool colleagues;
• Flexible working hours with remote work opportunities.