Head of Account Management leading the international Account Management organization for Ovoko, one of Europe's fastest-growing e-commerce startups. Focusing on supplier engagement and team development.
Responsibilities
Grow and develop your team of Account Managers across multiple international markets;
Partner with internal cross-functional stakeholders (Product, Support, Sales, Shipping) to ensure communications are relevant, personalized, and on-brand;
Create a scalable scrapyard engagement model - we want to keep scrapyards engaged without having to scale the Account Management headcount linearly;
Working hand in hand with Sales Ops and Product Marketing Manager create and implement the supplier lifecycle strategy.
Requirements
5+ years in Account Management, Customer Success, or similar roles.
3+ years of people management experience in a fast-paced environment.
Strong background in marketplaces or SaaS is a major plus.
Proven experience managing and expanding a business portfolio through a team.
Excellent stakeholder management and cross-functional communication skills.
High sense of urgency
Fluent in English
Benefits
B2B Contract;
Learning budget for your personal and professional growth;
Employee stock option plan;
Multisport card;
Flat organizational structure and a real opportunity to shape the “big picture”;
Close collaboration with talented, ambitious and cool colleagues;
Flexible working hours with remote work opportunities.
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