Hybrid Senior Staff Software Engineer – Backend

at Outreach

• Job title: Senior Staff Software Engineer – Backend
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Ruby, Go
• Location requirements: Hybrid, Hyderabad, India

About the role

• Senior Staff Software Engineer driving architectural direction and leading initiatives at Outreach. Building and scaling distributed backend systems for forecasting and opportunity management.

Responsibilities

• Architect and evolve distributed, service-oriented systems with a focus on scalability and resiliency.
• Identify performance bottlenecks, systemic risks, and reliability gaps before they impact customers.
• Lead large, cross-team technical initiatives from concept through production.
• Drive planning, estimation, milestone tracking, and delivery discipline.
• Align engineering, product, and platform stakeholders to ensure successful execution.
• Break down complex systems into clean service boundaries and sustainable architectures.
• Raise the quality bar through strong testing, reviews, and operational excellence practices.
• Mentor senior engineers and elevate technical standards across the organization.

Requirements

• Min 10+ years of experience building and scaling distributed backend systems.
• Deep expertise in cloud-native and service-oriented architectures.
• Strong system design skills with long-term architectural thinking.
• Proven track record of leading complex, multi-team initiatives.
• Operational thinking to ensure smooth customer experience through focus on monitoring, metrics and building accountability around SLA and SLOs
• Exceptional ownership, accountability, and execution discipline.
• Strong planning, tracking, and delivery management capabilities.
• Ability to influence without formal authority. Clear and effective communication across technical and executive audiences.
• Ruby/Go experience is preferred but not mandatory.

Benefits

• Highly competitive salary
• 25 days annual vacation time + sick time and casual leave
• Group medical policy coverage available to employees and up to 5 eligible family members
• OPD benefit covered up to INR 10,000
• Life insurance and personal accident insurance at 3x annual CTC
• 26 weeks of maternity leave pay, and 15 days of paternity leave pay
• Opportunity to be part of company success via the RSU program
• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
• Employee referral bonuses to encourage the addition of great new people to the team
• Fun company and team outings because we play just as hard as we work