Content Designer at Outreach ensuring compelling and consistent messaging across products. Collaborating with cross-functional teams to improve workflows for sales professionals.
Responsibilities
Partnering with a strong, fast-moving product team of designers, researchers, product managers, product marketing managers, engineers, and other internal teams
Establishing the content strategy for a given area, ensuring consistency across features, AI agents and AI experiences across products
Writing clear, concise, and compelling copy across multiple touchpoints (including UI elements, education, emails, notifications, UXs, and more)
Building out messaging frameworks, competitive audits, and other content strategy deliverables to defend rationale for project work and further educate the rest of the team about Content Design
Evangelizing the Content Design function. This includes contributing to the voice and tone of the platform and providing a content strategy perspective during visioning exercises, product development, and other strategic decision-making.
Working with cross-functional peers to align on product goals and deliverables, and helps the team strike the right balance between business goals, user goals, and the user experience
Regularly sharing work and gathers feedback on copy and content strategy, and providing actionable feedback in turn for other writers
Requirements
5+ years of experience as a Content Designer, Content Strategist, or related roles involving writing product copy for web/mobile interfaces
Outstanding writing, editing, and content strategy skills
Similarly excellent written and verbal communication skills
Strong understanding of common design patterns and UX principles
Proven experience on content-led projects and other highly-complex product work
Ability to successfully collaborate in a fast-paced environment
Passion for Content Design and for building products with amazing people
Figma proficiency a plus
Portfolio of writing samples
Benefits
A link to your online portfolio (incl. password)
Your CV and/or LinkedIn profile
A few words explaining why Outreach is interesting to you and why you believe it would be a good match
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