Customer Success Manager at Teamtailor handling French and International customers. Leading onboarding, managing portfolios, aligning customer objectives with solutions, and driving measurable outcomes.
About the role
- Assistant CRM Analyst tasked with coordinating marketing campaigns and supporting data analysis. Join Ounass, a leading luxury e-commerce platform, in shaping the future of fashion.
Responsibilities
- Support the digital merchandising team with basic coordination for campaign planning.
- Assist the data team by collecting performance numbers and helping prepare simple reports for targeted campaigns.
- Support the setup of real-time and personalized rule-based marketing campaigns.
- Execute and monitor daily campaigns on inbound channels such as SMS, push notifications, in-app messages, and email.
- Provide general support to different internal stakeholders as needed.
- Assist with pre- and post-campaign analysis by gathering data and preparing initial summaries.
- Help monitor campaign performance and support ROI reporting with guidance from senior analysts.
- Assist in creating simple audience segments and executing daily campaigns.
- Shadow senior analysts throughout the full CRM journey, from brainstorming to reporting to learn tools and processes.
- Develop a basic understanding of cross-channel marketing and customer experience (UX).
Requirements
- 0-2 years of experience.
- Bachelor’s degree or equivalent in CS, MIS, or Engineering
- Basic understanding of data-driven platforms (university projects or internships are welcome).
- Beginner-level Python knowledge (data cleaning or simple manipulation is a plus, not mandatory).
- Awareness of A/B testing concepts.
- Basic familiarity with HTML/CSS is a plus but not required.
- Introductory SQL knowledge (ability to learn and grow).
- Exposure to tools like Google Data Studio or similar dashboards is an advantage.
- Strong interest in data analytics, CRM, and digital marketing.
- Positive, proactive, and willing to learn.
- Curiosity about new trends, tools, and data capabilities.
- Strong attention to detail, with a responsible and questioning mindset.
Benefits
- Attractive employee discounts across our brands
- The latest technology tools
- Non-stop learning 365 days of loving what you do
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Junior Customer Success Manager at miLibris, engaging with clients and supporting digital publishing solutions along with technical and sales teams. Join a team focused on client satisfaction and retention in a SaaS environment.
Junior CRM Marketing Manager at BAT developing and optimizing CRM ecosystem across Central Europe. Focusing on Salesforce and Salesforce Marketing Cloud to enhance customer engagement and retention strategies.
Sr Analyst managing CRM administration and sales support tools for Waters Advanced Diagnostics. Ensuring sales team efficiency through technology and data insights while collaborating with stakeholders.
Customer Success Manager responsible for client onboarding and relationship building at S&P Global Energy. Engaging with clients in LatAm to provide value - add services and solutions.
Customer Success Manager at Once For All enhancing client relationships for a SaaS construction management platform. Analyzing client data and facilitating onboarding processes.
Summer Intern in Phathom Pharmaceuticals supporting omnichannel marketing strategies for GI disease treatments. Engaging in analytics and customer touchpoint evaluations within a collaborative internship.
Customer Success Manager responsible for long - term client relationships and revenue growth at Sitero. Overseeing onboarding, collaboration, and customer satisfaction initiatives.
Director of Customer Success overseeing APAC region for SafetyCulture. Driving customer retention and execution of business goals through strategic leadership and team mentorship.
CRM Specialist optimizing HubSpot - centric marketing, sales, and service operations at SmartAcre. Partnering with clients to ensure scalable and performant technology stacks aligned with revenue goals.