Customer Success Manager responsible for long - term client relationships and revenue growth at Sitero. Overseeing onboarding, collaboration, and customer satisfaction initiatives.
About the role
- CRM Specialist optimizing HubSpot-centric marketing, sales, and service operations at SmartAcre. Partnering with clients to ensure scalable and performant technology stacks aligned with revenue goals.
Responsibilities
- Support discovery & scoping workshops to analyze client business and revenue operations requirements.
- Propose strategic plans to optimize the use of HubSpot and associated tech stack integrations.
- Help clients optimize their tech architecture for scalability, data quality, performance, and future growth.
- Present solution design, technical decisions, and value-driven insights to clients.
- Develop client-facing documentation and train clients/teams on new configurations and workflows.
- Stay current on HubSpot platform updates and emerging trends in RevOps.
- Troubleshoot data, process, and systems issues and work proactively to mitigate risk and drive efficient solutions.
- Partner with internal dev team and client engineers to ensure seamless integration of existing systems with HubSpot and other platforms.
Requirements
- 3+ years of recent and relevant experience working with HubSpot (Marketing, Sales, Service, Operations Hubs)
- Comprehensive understanding of RevOps and B2B principles
- Proficiency in data management, analytics, and reporting within MarTech platforms
- Strong problem-solving skills and ability to navigate complex technical challenges
- Comfortable working in a remote/hybrid environment and collaborating across teams.
Benefits
- Competitive salary with a range of 70,000-80,000 based on experience
- Health, dental, and 401k with employer contribution
- Paid parental leave and compassionate care time
- Performance-based bonuses and incentives
- Training and conference stipends
- Paid holidays and PTO from day one
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