Account Manager responsible for managing customer relationships and achieving sales growth at Otis. Focus on sales strategy and customer satisfaction in the elevator and escalator industry.
Responsibilities
Manage a portfolio of elevator units through maintaining good working relationships with existing customers
Serve as primary contact for timely resolution of customer needs surrounding inquiries
Develop build-on repair and modernization sales through networking, bids and tenders
Develop your own sales strategy to achieve sales targets, ensuring profitability
Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
Conduct sales negotiations and close deals, ensuring payment on time
Collaborate with fellow team members, including other sales representatives and field colleagues
Requirements
You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
You have some experiences in the sale of technical products requiring customer consultation
You have a strong customer and service orientation, including excellent interpersonal skills
You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
Benefits
401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities
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