Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
About the role
- Zuora Billing Specialist managing subscription billing operations at ORBCOMM. Supporting and optimizing billing systems in a hybrid work environment with financial collaboration.
Responsibilities
- Support and maintain Zuora billing and subscription management systems daily
- Translate business requirements into Zuora configurations and workflow enhancements
- Configure and optimize product catalogs, rate plans, billing rules, and invoice settings
- Troubleshoot billing issues, resolve system errors, and ensure high data quality
- Collaborate with users to minimize disruptions and drive system adoption
- Document standard billing processes, configurations, and recurring issues
- Generate recurring and ad hoc billing or revenue reports
Requirements
- 5–8+ years of experience in enterprise billing, subscription management, or financial systems development
- 3–5+ years of hands-on Zuora platform experience, including Zuora Billing and advanced configurations (Payments, Revenue, CPQ a plus)
- Demonstrated experience delivering complex subscription billing implementations in a SaaS or recurring‑revenue environment
- Commitment to continuous learning in digital and AI literacy
Benefits
- health and wellness coverage
- paid time off
- retirement or savings programs
- flexible work arrangements
- insurance coverage
- lifestyle perks
- access to employee discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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