Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Associate Product Manager at Opus 2 collaborating with cross-functional teams to create user-centered solutions. Involved in product discovery, development, and execution processes to meet business goals.
Responsibilities
- Collaborate with PMs, designers, engineers, and researchers to uncover user insights.
- Participate in user interviews, journey mapping, data analysis, and competitor research.
- Build close and trusting relationships with the customer facing teams across our business to enable easier learning and collaboration.
- Assist in translating insights into clear problem statements, jobs-to-be-done, and opportunity areas.
- Support user story writing, requirements, and acceptance criteria with PM guidance.
- Support sprint planning, backlog grooming, and retrospectives alongside the Senior PM.
- Coordinate with Design and Engineering to ensure features are tested and launched successfully.
- Take ownership of small features or iterations with oversight and mentorship.
- Drive UAT testing, documentation, and post-launch monitoring.
- Assist in cross-team communication and go-to-market readiness.
- Own success measures for initiatives, including ARR, adoption, retention, or TAM expansion.
- Evaluate strategic bets with a clear view of commercial and user impact.
- Communicate initiative outcomes to leadership and key stakeholders.
- Learn to analyze product usage metrics and experiments to generate insights with PM guidance.
- Build foundational knowledge of SaaS, AI-enhanced legal tech, and platform architecture.
- Stay curious about how platform thinking, AI integration, and customer needs evolve.
Requirements
- 0–3+ year’s experience in product, design, consulting, engineering, or a similar analytical role.
- Structured, analytical problem-solver who can break down complex topics.
- Excellent written and verbal communication skills — clear, concise, user-centric.
- High initiative, growth mindset, and openness to feedback.
- Strong collaboration skills — thrives in cross-functional team settings.
- Familiarity with Agile/Scrum practices and tools like Jira, Confluence, Figma.
- Curiosity about APIs, data structures, multi-tenant SaaS, or AI-driven solutions.
- Exposure to B2B, SaaS, or platform products is a plus, but not required.
Benefits
- Contributory pension plan.
- 33 days annual holidays, hybrid working, and length of service entitlement.
- Health Insurance.
- Loyalty Share Scheme.
- Enhanced Maternity and Paternity.
- Employee Assistance Programme.
- Electric Vehicle Salary Sacrifice.
- Cycle to Work Scheme.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity or dependent cover.
- Accessible and modern office space and regular company social events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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