Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Senior Platform Product Manager leading Forcepoint's cloud services platform strategy, focusing on availability, compliance, and operational resilience. Engage with engineering teams to ensure effective architectural decisions.
Responsibilities
- Define and own the long-term vision and multi-year roadmap for Forcepoint’s cloud services platform, with a focus on availability, resilience, scalability, and regional expansion
- Translate business growth, customer requirements, and regulatory demands into platform-level product strategy and prioritized initiatives
- Establish clear success metrics (availability SLAs, latency targets, regional coverage, compliance readiness)
- Lead platform initiatives to improve global service availability, fault tolerance, disaster recovery, and operational resilience
- Drive cloud expansion strategy, including new regions, data centers, and sovereign or regulated environments
- Partner with Engineering and Operations to ensure architectural decisions support uptime, performance, and scale
- Own platform requirements related to privacy, data protection, and regulatory compliance (e.g., GDPR, data residency, sector-specific regulations, emerging regional mandates)
- Anticipate and evaluate new and evolving compliance requirements, translating them into scalable platform capabilities rather than one-off solutions
- Partner with Legal, Privacy, Security, and Compliance teams to ensure platform designs meet regulatory and contractual obligations
- Serve as a senior product leader and trusted advisor to Engineering, Operations, Security, and executive leadership
- Influence architectural and investment decisions without direct authority
- Communicate platform strategy, roadmap, and trade-offs to executive leadership and key stakeholders
- Lead platform roadmap reviews, risk discussions, and executive briefings
Requirements
- 8+ years of product management experience, with significant focus on platform, cloud, or infrastructure products
- Solid understanding and experience in product management processes. Know how to create MRDs/PRDs, perform competitive analysis, feature/function prioritization and assessment, and go to market plans.
- Business focus with strong technical background and well-developed analytical skills
- Proven teamwork and interpersonal skills
- Proven experience owning highly available, distributed cloud services at global scale
- Strong understanding of cloud architectures, availability patterns, and operational excellence (SLAs, SLOs, DR, resiliency)
- Deep familiarity with privacy, data protection, and compliance frameworks and how they impact cloud platform design
- Excellent strategic thinking, prioritization, and decision-making skills in complex, regulated environments
- Exceptional communication skills, including executive-level presentations and customer-facing discussions
- Demonstrated ability to lead through influence in matrixed organizations
Benefits
- Equal Employment Opportunities
- Opportunities for job seekers with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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