Hybrid Regional Operations Manager – Nashville, TN/Kentucky

Posted last month

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About the role

  • Regional Operations Manager overseeing inspection processes and regional success at OPENLANE. Utilizing data and team management for quality standards in a technology-driven company.

Responsibilities

  • Master OPENLANE policies, processes, procedures, and tools used to complete floor plan audits and inspections
  • Oversee and ensure adherence to OPENLANE policies by inspectors during audits
  • Responsible for recruiting and hiring initiatives for inspectors
  • Partner with sales teams to guarantee regional success
  • Cultivate strong customer relationships with dealers
  • Support in creating and implementing OKRs
  • Lead and develop teams to deliver exceptional audit/inspection services
  • Ensure that contractors meet customer requirements and operational standards
  • Act as the main point of contact for contractors and inspectors
  • Adopt a continuous improvement mindset and collaborate with various teams
  • Work in the field with inspectors ensuring quality standards are met
  • Function as a reserve inspector for new markets

Requirements

  • Minimum of 3+ years relevant experience or education
  • Minimum of 2+ years of automotive mechanical experience
  • Must be able to operate a motor vehicle and possess a valid driver’s license
  • A working knowledge of technology, particularly in submitting electronic inspection reports
  • Previous experience managing teams and individuals, including both contractual and full-time employees

Benefits

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Job title

Regional Operations Manager – Nashville, TN/Kentucky

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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