GTM Ops Program Manager optimizing product launches and team readiness at Bazaarvoice. Collaborating cross - functionally to ensure effective rollout and adoption of new features.
About the role
- GTM Onboarding Program Manager leading operational onboarding strategies for OpenAI's go-to-market teams. Managing logistics and continuously improving the onboarding experience for new hires in technology.
Responsibilities
- Run the operational cadence of GTM onboarding programs across multiple roles and hiring cohorts
- Translate hiring forecasts and business priorities into structured onboarding execution
- Manage onboarding logistics including scheduling, communications, certifications, and stakeholder coordination
- Partner with subject matter experts across Product, Sales, and Technical Success to keep onboarding current as products and messaging evolve
- Design scalable systems and processes that support high-volume onboarding while maintaining a high-quality experience
- Implement AI-forward approaches to onboarding operations and learner experience
- Establish and track onboarding success metrics including participation, readiness signals, and ramp indicators
- Continuously improve the program based on field feedback, business changes, and hiring scale
Requirements
- Experience owning or operating onboarding or enablement programs for customer-facing teams
- Strong program management and organizational skills
- Experience working cross-functionally with multiple stakeholders
- Ability to manage complex logistics and recurring program operations
- Willingness to work in-office in San Francisco
- Enjoy turning complex programs into repeatable systems that scale
- Have experience operating GTM onboarding or enablement programs in fast-growing technology companies
- Are highly organized and comfortable managing multiple workstreams simultaneously
- Communicate clearly and build trust with stakeholders across different teams and levels
- Think in systems and processes rather than one-off solutions
- Bring curiosity and creativity to applying AI tools to improve workflows and learning experiences
- Are comfortable operating in environments where priorities, products, and hiring needs evolve quickly.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
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