Hybrid Benefits Manager

at OpenAI

• Job title: Benefits Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $200,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• US Benefits Manager at OpenAI supporting design and management of US Benefits programs. Improving employee experience and maintaining operational excellence across benefits processes and programs.

Responsibilities

• Serve as the primary escalation point for complex or sensitive benefits questions, ensuring timely, accurate, and empathetic resolutions.
• Collaborate closely with People Operations, Payroll, Finance, HR Systems, Legal, ER, Comms, and external vendors to ensure benefits programs are well-coordinated, compliant, and scalable.
• Partner with the Global Head of Benefits to design, implement, and optimize best-in-class benefits programs.
• Maintain high standards of accuracy in benefits data by conducting proactive audits, validating system inputs/outputs, and partnering with HR Systems to resolve issues.
• Identify gaps, inefficiencies, or recurring issues in benefits operations and lead end-to-end solutions.
• Develop and deliver clear, concise, and employee-friendly communications that explain plan changes, enrollment processes, compliance considerations, and how to navigate benefits.
• Manage day-to-day relationships with carriers, brokers, and service providers.

Requirements

• In-depth understanding of benefits programs, laws, and industry best practices
• Knowledge of US leaves and 401(k) required, along with Workday benefits administration and integrations
• Effective communication and presentation skills to explain and promote benefits to employees
• Skills in data analysis and reporting to measure outcomes and costs
• Strong project management and organizational skills to plan and implement benefits initiatives
• Ability to collaborate effectively
• Finding ways to scale processes and ensure high data integrity as the company grows.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.