Hybrid Project Engineer, EMEA

at RIEDEL Communications

• Job title: Project Engineer, EMEA
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Wuppertal, Germany

About the role

• Project Engineer delivering commissioning and training services on-site or remotely for RIEDEL Communications. Focusing on broadcast production workflow, digital media standards and customer communication.

Responsibilities

• Responsible for the delivery of commissioning and training services on-site or remotely
• Work in conjunction with Riedel teams and customers as appropriate to organize and prepare for onsite services, including all required content and materials
• Collaborate with Project Management and Pre-Sales teams to create and follow Scope of Work documents, and professionally manage client expectations throughout the project
• Ensure all pre-commissioning documentation is up to date and coordinated
• Ensure all post-commissioning documentation is complete and properly handed over to the relevant Customer Service teams, and that knowledge and documentation are conveyed
• Work collaboratively with the rest of the Customer Success team to collect, organize and share knowledge of products, industry standards, new technologies and best practices
• Assist the Demo and Pre-Sales teams with complex setups for demos, POCs and exhibitions, and/or lead necessary cross-department projects

Requirements

• 4+ years of proven experience in a relevant field, ideally in the broadcast and/or entertainment audio/video market
• Mobility and willingness to travel is required
• Experience in broadcast production workflows is essential
• Knowledge of modern digital media standards, with a focus on video and audio over IP / SMPTE 2110
• Experience with network architecture and deployment is a plus
• Successfully completed university studies or equivalent vocational training (e.g., CCNA, ACE) or a degree in Information Technology, Electrical Engineering, or Communications Engineering
• Strong customer communication skills and a troubleshooting mindset
• Self-organized and able to self-educate on new technologies
• Team player who fits the culture and environment of an international, medium-sized company
• Fluency in English and German is required (other languages are a plus)

Benefits

• Work–life balance through our flexible working time system, including mobile working in a hybrid model
• Career booster with numerous individual development and training opportunities
• We value diversity; RIEDEL fosters an open working atmosphere— inclusion is part of our culture. People and their personalities matter
• Diverse offers through myEAP (e.g., help with childcare, care for relatives, wellness offers for body and mind, etc.)
• We support your career development. We encourage you to try new roles and experience new settings. By helping our people reach their potential, we frequently support career moves they never thought possible