Senior Extrusion Equipment Engineer at Teleflex optimizing extrusion manufacturing processes and machinery. Focused on enhancing product quality, efficiency, and safety with hands - on problem solving and leadership responsibilities.
About the role
- VoIP Engineer managing Aircall’s telephony infrastructure and ensuring secure, high-quality voice connectivity. Responsible for deploying cloud telephony technologies and collaborating with cross-functional teams.
Responsibilities
- Own the Voice Stack: Design, implement, and maintain the SIP/RTP/WebRTC infrastructure that powers our global voice platform.
- Cloud SBC Management: Take primary responsibility for the configuration, deployment, and operation of our Cloud Session Border Controllers (SBCs), with deep expertise in Ribbon.
- DevOps and Cloud Infrastructure: Implement Infrastructure-as-Code (IaC) using tools like Terraform or CloudFormation to manage voice infrastructure on AWS.
- Monitoring & Reliability: Set up and maintain advanced monitoring, alerting, and logging systems to proactively identify and resolve high-severity incidents related to connectivity and audio media quality.
- Cross-Functional Collaboration: Work closely with the Infrastructure, Carriers Relations, and Product teams to introduce new features, improve call routing logic, and troubleshoot complex communication issues.
- Automation: Introduce automation to recurring operational tasks, network provisioning, and reporting.
Requirements
- Proven experience as a VoIP/Telecommunications Engineer in a high-volume, cloud-based environment.
- Expert-level knowledge of SIP, RTP, and associated protocols.
- Deep, hands-on experience deploying and managing Cloud Session Border Controllers (SBCs), specifically Ribbon
- Strong practical experience with AWS cloud infrastructure (EC2, VPC, Lambda, SQS, CloudWatch) and using DevOps methodologies.
- Solid networking fundamentals (TCP/IP, UDP, BGP, firewalls).
Benefits
- Competitive salary package & benefits
- Work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- DE&I Statement promoting diversity, equity and inclusion within the company
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