Key Account Manager overseeing B2B client accounts in the advertising sector. Focusing on customer retention and revenue growth with no cold calling involved.
About the role
- Hematology Territory Manager covering Greater Toronto Area for Johnson & Johnson. Support and detail hematology products to oncologists and medical oncologists.
Responsibilities
- Cover the GTA West region and join our Hematology Sales Team supporting and detailing DARZALEX, TECVAYLI and CARVYKTI to Hematologist/Oncologists and Medical Oncologists in the assigned territory
- Develop and implement business plans and sales strategies aligned with company and brand-specific customer objectives
- Apply clinical fluency and insights-based consultative selling to build support for Johnson & Johnson products
- Gain access and influence customer decision-making to achieve territory sales forecasts and market share growth
- Provide valuable solutions and technical support to customers
- Share key field insights to the broader cross-functional team
- Demonstrate expertise in identifying key business drivers within the assigned region or customer group and effectively plan and allocate resources through a formalized territory business plan
- Leverage strong analytical insights, innovative strategies, and customer engagement to deliver value by selecting the optimal mix of activities tailored to customer needs
- Utilize clinical and therapeutic expertise to influence decision-making, providing technical and educational support to HCPs while leveraging a diverse patient support network
- Become an acknowledged expert within the territory by developing a deep understanding of the healthcare environment, including customers, products, competitors, and regulatory landscapes
- Use CRM tools (iConnect/Veeva) for planning, execution, and tracking of sales activities, including omni-channel outreach and educational event coordination
- Identify and address HCP education needs by aligning with educational platforms and organizing regional learning activities
- Ensure compliance with company policies, training standards, and CRM metrics while fostering a culture of customer-centricity and integrity
- Analyze territory data to develop and execute agile strategic business plans, prioritizing high-value customers and driving results in key segments
- Participate actively in sales meetings, regional and national business reviews, and medical conferences, sharing best practices and aligning with team objectives
- Innovate and implement compliant strategies to enhance customer engagement and achieve business goals
- Collaborate with business partners in Sales, Marketing, Medical Affairs and Access to plan and co-ordinate meetings, symposia and other CME related activities to consolidate plans aimed at addressing customer and organizational needs that optimize patient experience
Requirements
- Possess a Bachelor’s degree - preferably Life Sciences or Business
- Minimum of 3+ years of direct sales experience with a proven track record of success in health care or related industry
- Experience calling on Medical Oncologists and/or Hematologist/Oncologists is an asset
- Results-driven with a demonstrated strong sense of critical thinking and analysis as well as a demonstrated entrepreneurial approach to business decision-making
- Demonstrated ability (with supportive examples) in business planning skills including customer engagement strategies, and needs-based problem-solving
- Motivated self-starter - demonstrated initiative
- Strong understanding and execution of customer segmentation models and prioritized targeting in line with brand(s) strategies
- Strong customer focus and collaboration skills
- Proficiency in Microsoft applications and a comfort level for learning new technological platforms
- Excellent verbal and written communication skills
- Must live within GTA West (territory includes from West Toronto, west to St. Catharines, north to Newmarket) and be willing/able to travel to other parts of territory on a frequent basis
- A valid driver’s license and clean driving record required (no infractions)
Benefits
- Health insurance
- Career development opportunities
- Commitment to diversity and inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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