Hybrid Senior Manager, Global Business Systems

at OneTrust

• Job title: Senior Manager, Global Business Systems
• Job type: Full Time
• Experience level: Senior
• Salary: $122,000 - $212,750 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ETL, PMP, Tableau
• Location requirements: Hybrid, Cincinnati, United States

About the role

• Senior Manager managing global business systems for Johnson & Johnson. Leading strategic initiatives and overseeing cross-functional teams across multiple regions.

Responsibilities

• Lead full lifecycle delivery of high‑visibility strategic initiatives in partnership with Technical Product Owner (TPO): define scope, roadmap, deliverables, milestones, budgets and success metrics; ensure timely, on‑budget outcomes.
• Act as Global Business Product Owner and Governance Lead for assigned platforms (e.g., CVENT, Engage, Icertis), including backlog prioritization, enhancement releases, maintenance and support.
• Direct program management for EngageGlobal (or equivalent large programs): coordinate multi‑workstream system builds (needs assessments, contracting, HCP portal, integrations, data), global region/local market alignment (55 countries), and cross‑functional partner teams.
• Oversee vendor and partner delivery: define requirements, manage SOWs, monitor timelines, escalate risks and enforce quality.
• Inform the Education Data Lake and associated data pipeline: steward data consolidation, ETL/ingestion, quality, security and access for downstream analytics.
• Partner on analytics and visualization efforts (Power BI, Tableau or equivalent): define KPIs, build dashboards, surface insights to inform strategy.
• Ensure compliance with applicable regulations, privacy and security policies across global implementations.
• Manage and grow a cross‑functional team (typical team size: ~2-3 direct FTEs; program team size up to 30+ across workstreams).
• Foster a collaborative culture, driving alignment across IT, Data & Analytics, Commercial, Compliance and external development partners.
• Directly influences customer experience for educational offerings and supports commercial and compliance objectives.

Requirements

• Bachelor’s degree (Masters Degree preferred)
• Minimum 6 years of relevant work experience, including program/project management.
• Minimum 3 years’ experience in education operations, development, execution or digital education (or equivalent domain experience).
• Demonstrated experience managing global, multi‑workstream implementations and strategic change initiatives.
• Hands‑on experience with data analytics and visualization; comfortable building or overseeing dashboards and deriving business insight from data.
• Strong vendor management, negotiation and stakeholder influencing skills.
• Project Management Professional (PMP) certification preferred.
• Direct business system management experience (EMRS, CLM, etc) preferred.
• Experience with data lake architectures, ETL tools, and data governance preferred.
• Prior experience in MedTech, life sciences, or similarly regulated industries preferred.
• Experience leading Agile development across distributed teams and external vendors preferred.
• Proven ability to apply change delivery methodologies and tools; experienced in business readiness and global stakeholder communications preferred.
• Excellent written and verbal communication skills; strong executive presence for senior stakeholder reporting preferred.
• Ability to thrive in ambiguity, prioritize competing demands and deliver under tight timelines preferred.
• Team‑oriented with strong collaboration and people leadership capabilities preferred.

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period 10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year