Lead Product Manager managing the delivery of complex product projects for a tech company. Driving product strategy and ensuring client satisfaction at Theodo.
About the role
- Director overseeing strategic customer programs for healthcare solutions at Johnson & Johnson. Collaborating with executive leadership to drive enterprise-level growth and customer engagement.
Responsibilities
- Lead the development and execution of enterprise-wide strategic customer programs that support long-term partnerships and organizational objectives in strategic channels such as AMC’s, ASC’s, and Strategic IDN’s
- Collaborate with executive leadership and cross-functional teams (Key Account Management, Platform Marketing, Pricing & Offer Development, Field Sales, HEMA, Finance, HCC, and Operations) to ensure program success and strategic alignment.
- Drive organizational change and continuous improvement by monitoring program effectiveness and implementing best practices.
- Establish governance structures and executive reporting to communicate objectives, milestones, and performance metrics.
- Influence strategic decisions through data-driven insights, market analysis, and customer feedback.
- Serve as a senior advisor to key customers, fostering relationships that support mutual success and innovation.
Requirements
- Minimum of a bachelor’s degree in Marketing, Finance, Economics or Business or related field is required.
- An MBA and/or an advanced degree is preferred.
- Minimum of 10 years combined experience in Marketing, Commercial Leadership, Finance, Pricing, Contracting, HEMA or related business experience
- Minimum of 3 years working in Orthopaedics or healthcare related industry
- Proven track record of leading large-scale strategic initiatives and influencing executive stakeholders.
- Expertise in marketing, pricing strategies, and customer engagement at an enterprise level.
- Exceptional leadership, communication, and relationship-building skills.
- Ability to drive strategic alignment and influence at the executive level
- Demonstrated executive presence and ability to lead high-performing teams
- Expertise in change management and organizational transformation
- Strong capability in coaching, mentoring, and developing leadership talent
- Strategic thinking skills (problem solving skills) with proven success in customer-facing roles working with physicians and health system administration
- Accomplished marketer with proficiencies in value proposition development, brand marketing, customer segmentation, impact modeling, analytics, marketing communications, etc.
- Financial acumen, with an understanding of business models and monetization strategy
- Proven experience in challenging the status quo, thinking differently and challenging cultural norms
- Proven ability to manage through constructive conflict
- Ability to prioritize and to successfully manage multiple projects/priorities
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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