Data Governance & Business Analyst aiding in data governance and CRM convergence strategy at OneDigital. Collaborating with cross-functional teams and ensuring quality data management practices.
Responsibilities
Play a critical role in advancing the organization’s data and CRM convergence strategy
Champion enterprise data governance strategy, focusing on Snowflake, metadata visibility, and data pipeline integration
Partner closely with other members of the Business Solutions Product Management team, delivery teams, data engineering, and cross functional stakeholders to proactively identify platform gaps
Improve end-to-end workflows, and reduce the need for reactive or short-term fixes
Facilitate cross-functional workshops to elicit, refine, and prioritize business requirements related to CRM, data, reporting, and integrations
Document business processes, data flows, system interactions across Dynamics 365, Salesforce, and related platforms
Translate business needs into clear functional and technical requirements, user stories, and acceptance criteria
Support delivery teams throughout design, testing, and deployment to ensure solutions align with business intent
Design and support scalable data governance frameworks that promote data quality, consistency, security, and compliance across the enterprise
Manage and contribute to governance activities within Snowflake, including data modeling, access controls, and quality monitoring
Monitor data quality metrics, identify issues, and coordinate remediation efforts with data engineering and business teams
Requirements
Bachelor’s degree in business, data analytics, information systems, computer science, or a related field
5+ years of experience in business analysis, data governance, data management, or related roles
Proven working knowledge of data management concepts, including data governance, data quality, data modeling, and data integration
Proficiency in SQL, Python, or other scripting languages for data analysis and automation
Direct data warehousing, data modeling, or Master Data Management (MDM) concepts a plus
Understanding of data privacy regulations and compliance frameworks
Experience with Dynamics 365 and Salesforce business processes preferred
Familiarity with Power BI, MuleSoft, SSIS, and Azure Data Factory preferred
Experience working in Insurance or Finance Services industry is a plus
SAFe or Agile related certification is a plus
Snowflake, Atlan, or data governance frameworks certification are a plus
Benefits
Health, wellbeing, retirement, and other financial benefits
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