Hybrid Business Analyst III, Data – Digital Journeys

Posted 6 days ago

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About the role

  • Business Analyst III at Algar, focusing on enhancing digital products and journeys through data and technology collaboration. Engaging with cross-functional teams for impactful customer experiences.

Responsibilities

  • Analyze data and metrics to identify opportunities and translate insights into action plans
  • Support the evolution and optimization of digital journeys (web and/or app), reducing friction and improving the customer experience
  • Operate in alignment with the digital platforms roadmap
  • Map and document business rules, flows and processes, ensuring clarity in deliverables
  • Work in partnership with IT, marketing and leadership, helping define solutions that are technically and financially viable
  • Promote a culture of digital products and agile methodologies, contributing to the team’s maturity

Requirements

  • Bachelor’s degree in Technology, Engineering, Systems, Business Administration or related fields
  • Prior experience with digital products, web platforms or mobile applications
  • Experience in contexts involving data analysis, metrics and decision-making
  • Experience working with technology and business teams, with strong communication skills
  • Analytical, curious, collaborative profile with a customer focus
  • VALUED:
  • Experience in startups, fintechs or high-complexity digital environments
  • Experience with agile methodologies (Scrum, Kanban, etc.)
  • Familiarity with journey mapping, process mapping and business rules

Benefits

  • Meal allowance
  • Health insurance
  • Dental insurance
  • Life insurance
  • Wellhub
  • Mind at Ease program
  • Profit sharing (PLR)

Job title

Business Analyst III, Data – Digital Journeys

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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