IT Project Coordinator managing client IT projects from planning to delivery in a fast-paced MSP environment. Collaborating with clients and internal teams to ensure project success and high-quality outcomes.
Responsibilities
Lead multiple client IT projects from planning through close-out, balancing up to 40 concurrent initiatives across Entry, Onboarding, and Advanced project tiers.
Manage and coordinate project timelines, budgets, and communication among clients, vendors, and internal teams to keep initiatives on schedule and moving forward.
Serve as the primary point of contact for assigned projects, ensuring clarity, accountability, and 5-Star client experiences.
Maintain project documentation, task assignments, and budget-to-actual tracking, proactively managing timelines and risks to keep delivery on track.
Contribute to department goals around revenue, utilization, budget accuracy, and client satisfaction.
Requirements
Bachelor’s degree in IT, Business, or related field or equivalent MSP project experience
1–3 years of project coordination or management experience, ideally in an MSP or IT services role.
Familiarity with M365, SharePoint, networking, or infrastructure project workflows
Strong organizational and communication skills; comfortable managing many active projects simultaneously
CompTIA Project+ certification or equivalent project-management experience
A client-service mindset and calm professionalism when priorities shift quickly
Benefits
Shape the Future: Make an impact with a growing company that values your input and initiative.
Competitive Compensation: Salary Range is $65k-$85k, reflecting the value of your expertise
Collaborative Culture: Join a supportive team that celebrates wins together.
Performance-Based Rewards: Enjoy competitive bonus program designed to recognize and reward your achievements.
Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more to support your well-being and future.
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