Content & Operations Specialist managing bridal garment services for a growing laundry business in Madrid. Responsibilities include client management, social media content creation, and store operations support.
AA
Hybrid Compliance Content, Deployment Specialist
Posted 3 months ago
About the role
- Configuration Specialist managing compliance content for a SaaS platform in the construction sector. Collaborating on regulatory needs and ensuring structured, clear content delivery.
Responsibilities
- Design, structure, configure and maintain compliance content integrated into our digital products
- Participate in the analysis of regulatory, client and business needs in collaboration with internal teams, compliance experts and stakeholders
- Design, structure and evolve clear, precise, consistent compliance questionnaires tailored to their users
- Translate complex regulatory requirements into actionable, structured and scalable content
- Implement and configure content and questionnaires in the platform using existing tools
- Manage review, quality control and validation phases prior to production
- Collaborate closely with Customer Success, Delivery, Product and Configuration teams
- Analyze the impact of content changes on customers and internal teams
- Maintain clear documentation and ensure traceability of requests, decisions and changes
- Contribute to the continuous improvement of content and processes
Requirements
- 1 to 2 years minimum experience in an operational role focused on content, compliance, configuration, quality, client onboarding or regulated environments (SaaS, IT, construction, compliance, operations)
- Strong attention to detail and a preference for working with structured content; recognized for rigor and reliability
- Ability to analyze complex requirements and translate them into clear, operational solutions
- Enjoys cross-functional collaboration and can interact with diverse profiles (subject-matter experts, product teams, clients)
- Ability to manage multiple topics in parallel in a fast-moving environment
- English level C1/C2 (written and spoken)
Benefits
- Meal vouchers (tickets-restaurant) with a face value of €9, employer covers 56%
- Opportunities to practice English regularly
- An inclusive environment: Once For All is a signatory of the Diversity Charter
- One company-wide meetup per month
- Annual company seminar
- Internal initiatives (book club, breakfasts, social gatherings...)
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