Knowledge Content Author managing knowledge requirements and documentation for Ayvens' Knowledge Management System. Collaborating with stakeholders to maintain and implement knowledge standards and best practices.
About the role
- Product Designer in the Content Creation team at Omnisend. Empowering ecommerce businesses through visually stunning, relevant email marketing solutions.
Responsibilities
- Take ownership of the user experience within your product area—shaping it end-to-end with clarity and intent.
- Translate insights from research, product data, and strategy into compelling, user-centered design solutions.
- Drive iterative design decisions that balance user needs, technical realities, and business outcomes.
- Champion design quality and consistency across all product surfaces and customer touchpoints.
- Raise the bar for product design, contributing to a culture of craft, critique, and continuous improvement.
- Advance our design system, ensuring it supports scalable, efficient delivery across teams.
Requirements
- 3+ years of hands-on product design experience (UX & UI) in user-centric tech environments, with a portfolio of shipped design work.
- Strong skills in interaction design, lo-fi and hi-fi prototyping.
- A customer-first mindset and the ability to translate insights into thoughtful, intuitive solutions.
- Hands-on experience with user research—planning, conducting, and applying both moderated and unmoderated methods.
- Ability to clearly communicate design rationale and advocate for users in cross-functional discussions.
- Strategic thinking that connects design decisions to user needs, product goals, and long-term impact.
- Understanding of how design systems are built, maintained, and scaled across teams.
- Proficiency in Figma; experience with tools like Mixpanel is a plus.
- Proven experience working within multidisciplinary product teams.
- Strong sense of ownership, initiative, and a collaborative approach to problem-solving.
- Experience mentoring other designers and/or leading initiatives is a strong advantage.
Benefits
- Gross salary starting at 4000 EUR/month based on experience.
- Quarterly salary reviews.
- An unlimited learning budget for self-improvement complying with the best interest of Omnisend.
- Working methods and best practices inspired by the best tech companies in Silicon Valley.
- Over 80% senior colleagues in Product - and over half company-wide - to accelerate your growth.
- Flexible working hours and remote work possibilities.
- Private health insurance.
- Unlimited access to psychotherapy.
- Workstation budget.
- Personalized work anniversary gifts (house cleaning, spa treatments, international flights etc.).
- Annual company trip abroad, company gatherings twice a year, team-led teambuildings.
- Additional days off for KASP and Rifleman’s Union members.
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