SDR responsible for driving business opportunities as the first point of contact with prospects. Engaging customers and managing leads in a growing tech company.
Responsibilities
Serve as the first point of contact for prospects through inbound and outbound communication;
Conduct the initial stage of the sales process by identifying pain points and business opportunities;
Prospect new leads and contact them via phone, email and other channels;
Qualify leads according to pre-established criteria, ensuring accurate handoff to Sales Executives;
Organize schedules and cadence flows for lead interactions;
Schedule presentation meetings for Executives with end customers;
Keep the CRM updated at all times and ensure data accuracy;
Monitor KPIs and record prospecting performance metrics.
Requirements
High school diploma (college in progress is a plus);
Previous experience in sales or customer service-related roles;
Experience with telephone relationship management and proactive customer outreach;
Results- and target-oriented profile, with a focus on numerical performance;
Excellent verbal and written communication skills, with the ability to engage different customer profiles;
Advantageous: experience with CRM tools and sales pipeline organization.
Benefits
Monthly commission
Performance bonuses
Meal allowance
Transportation allowance
Health insurance
Educational partnerships
Company laptop
Corporate mobile phone
Hybrid: 3 days on-site (Av. Paulista) + 2 days home office
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