About the role

  • Lead design activities for Old Mutual's Smart Analytics Chatbot initiative. Collaborate with cross-functional teams to deliver optimal product design and execution.

Responsibilities

  • Report to the Financial Wellness Design Lead
  • Lead the Smart Analytics Chatbot initiative
  • Manage all design activities associated to a particular product
  • Partner with relevant Product Owner
  • Ensure design delivers outcomes required to take an optimal product to market
  • Collaborate with multiple squads to deliver
  • Design and Conceptualization
  • Analyze and evaluate the feasibility and relevance of proposed products
  • Manage specific elements of the prototype development processes
  • Help design and implement a compliance program
  • Contribute to the development of annual business plans
  • Communicate the local action plan and motivate people to achieve local business goals
  • Develop and deliver budget plans
  • Contribute to the formation of functional strategy
  • Manage and report on the performance of a diverse team
  • Use the organization's formal development framework to identify team's individual development needs

Requirements

  • 6+ years working in the field of product design
  • 2+ within roles that involved product design leadership
  • Experience working in an Omni-Channel Digital and Agile environment
  • Proven track record of delivering high-performance team and quality outcomes across complex, omni-channel design environments
  • Proficiency in user research methodologies
  • Deep understanding of UX/UI methodologies
  • Strong expertise in design tools (e.g., Sketch, Figma, Adobe Creative Suite)
  • Strong ability to translate user insights into actionable design solutions
  • Strong ability in visual design and management of the relationship between UX and UI activities
  • Up-to-date with industry trends and emerging technologies
  • Experience in senior design leadership, motivating teams

Benefits

  • Professional development opportunities
  • Flexible work arrangements

Job title

Conversational Designer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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