Hybrid Billings Product Owner

at Octopus Energy

• Job title: Billings Product Owner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Valencia, Spain

About the role

• Billing Product Owner responsible for shaping billing strategy across Europe at Octopus Energy. Collaborating with teams to manage customer experience and compliance with local regulations.

Responsibilities

• Own the EU billing strategy and make sure it aligns with business goals and local market requirements.
• Prioritise features, improvements, and bugs related to billing, keeping customer and Ops impact front of mind.
• Work closely with Kraken, Octopus Energy Engineering teams, and Ops teams to make things happen.
• Gather input from local Ops and finance teams to make sure we’re solving the right problems.
• Share progress and priorities clearly with stakeholders, flagging risks early.
• Spot roadblocks, simplify how we work, and find ways to make things simpler and more scalable.

Requirements

• Experience as a Product Owner, ideally in billing, payments, or fintech.
• Strong prioritisation skills - able to balance business, customer, and Ops needs.
• Great communicator, comfortable working with and influencing both internal teams and external partners.
• Hands-on, problem-solving mindset, not afraid to dig into the details.
• Experience working in agile environments with product and tech teams.
• Nice to have: Exposure to the energy sector
• Background working across multiple countries or regions.
• Ability to speak another European language (in addition to English)

Benefits

• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground.
• We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024.
• Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people.
• We’ve also been placed in the top 10 companies for senior leadership
• Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages.
• Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!