Associate Director in Life Sciences Advisory managing global market access and reimbursement projects. Collaborating with clients and teams to develop pricing strategies and commercialization solutions.
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Onsite Crisis Residential Unit Director – CRU
Posted yesterday
About the role
- Crisis Residential Unit Director overseeing operations and clinical guidance for a 16-bed crisis center in Pontiac, MI. Ensuring compliance with safety standards and managing multidisciplinary staff.
Responsibilities
- Oversee daily, 24-hour operations of the 16 bed Crisis Residential Unit and ensure compliance with licensing, safety, and agency standards.
- Coordinate 24-hour operations, including ensuring adequate staff coverage
- Provide clinical oversight to support effective crisis stabilization, treatment planning, and safe transitions.
- Participate in the hiring of new staff members to fill vacancies.
- Supervise, train, and support multidisciplinary staff, ensuring their duties are being performed per their job description.
- Develop and lead training to address barriers and gaps in knowledge, and to ensure staff stay up to date with new information and policy updates.
- Provide annual staff evaluations and ensure staff compliance with all organizational training/certifications.
- Ensure the daily active treatment occurs per the posted schedule, and barriers to completion are addressed with staff.
- Assist in evaluating client’s general medical and mental health status, providing emergency assessment as needed.
- Monitor program performance, documentation quality, and improvement needs, auditing and reporting on findings as required by leadership.
- Coordinate with internal departments, community partners, and referral sources to promote crisis residential offerings, and engage in mutual partnerships for client outpatient supports post discharge.
- Address operational issues, high ‑ risk situations, and after-hours needs as required.
- Maintain cleanliness of the facility, and oversee the inventory of supplies.
- Ensure staff document appropriately within the EHR and audit their work accordingly to ensure accuracy.
- Provide direct services to clients as required to maintain regulatory requirements.
- Perform additional duties as assigned by leadership
Requirements
- Education: Master’s degree in Social Work, Counseling, or Psychology, with full licensure required.
- Training Requirements (licenses, programs, or certificates): BLS
- Recipient Right’s De-escalation training
- Completion of agency-specific onboarding and crisis intervention training
- Ongoing professional development in trauma-informed care and recovery coaching
- Experience Requirements: Minimum of five years of leadership experience.
- Minimum of five years of experience working in a crisis environment.
- Preferred Experience: Experience in working with Electronic Health Record systems
- Experience in customer service
- Experience in crisis de-escalation
- Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
- Experience working with children with serious emotional disturbance
- Background in recovery-oriented or trauma-informed care environments
- Job Specific Competencies/Skills: Interpersonal Skills
- Strong Organizational Skills
- De-escalation and conflict resolution
- Clinical knowledge of mental health and suicide prevention
- Strong time management
- Ability to promote a teamwork mentality with staff to increase staff retention and morale
- Ability to remain calm and supportive in high-stress situations
- Flexibility to adapt to evolving needs and schedules
- High emotional intelligence and empathy
- Strong critical thinking and decision-making abilities
- Knowledge Requirements: HIPPA
- Microsoft 365
- Recipient Right’s
- Mental Health Code
- Medicaid Manual
Benefits
- Must be available for meetings and events which may occur outside of standard office hours.
- Work performed primarily in a crisis center environment.
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
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