Financial Aid Advisor guiding students through financial aid processes at Joyce University. Supporting student success and compliance with regulations in a collaborative environment.
Responsibilities
Guiding students through the financial aid process, from FAFSA completion to award packaging
Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid
Awarding and adjusting aid packages in compliance with all applicable regulations and policies
Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools
Managing verification files, resolving discrepancies, and submitting required corrections
Evaluating special and unusual circumstances with sound judgment and empathy
Collaborating across departments to support enrollment, retention, and student satisfaction
Presenting at orientations, information sessions, and student forums
Supporting exit counseling for students who withdraw or graduate
Contributing to team initiatives, continuous improvement efforts, and university events
Requirements
2–3 years of experience working directly with students and families in Financial Aid
Working knowledge of Title IV financial aid regulations
Bachelor’s degree preferred, but not required
Benefits
A generous self-directed PTO policy that supports balance and flexibility
Paid holidays and a 401(k) with employer match
Comprehensive medical, dental, and vision insurance
Fully paid short-term and long-term disability coverage
Professional development opportunities and world-class continuing education assistance
A supportive, collaborative team environment where your voice is valued
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