Operations Manager overseeing retail services for Nth Degree's Corporate Retail Division. Responsible for project estimates, financial functions, and client engagement with hybrid work setup.
Responsibilities
Provide accurate project estimates with a complete understanding of internal process and cost parameters
Handle internal financial-related functions, including creating and approving invoices, managing per diems, and expenses
Enter work orders and maintain accurate tracking of project execution to successful completion
Collaborate with internal teams and sub-contractors to ensure the timely and accurate processing of invoices, and submission of installation paperwork and pictures within 24 hours of project location completion.
Accurately and thoroughly document meetings and action items, ensuring that commitments are met in a timely manner
Proactively, and as required, engage clients and partners to ensure smooth operations and the accurate flow of information
Works cross-functionally to ensure client deliverables and reporting are met.
Other duties as assigned
Requirements
At least 3 years in a relevant operations role, with increasing responsibility for successful execution of internal processes
Demonstrated communication skills that support internal execution, as well as customer service excellence
Operate with a sense of urgency, adhering to project timelines and delivery commitments
Proven management of highly detailed processes, with a focus on ownership and accountability
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