Lead and coordinate Tier I–III network operations engineering personnel to ensure network troubleshooting efforts are effectively built.
Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds, NetOps, Splunk, ACAS).
Develop and enforce operational procedures, incident response workflows, and escalation protocols.
Act as the senior technical point of contact for major outages, network events, or cybersecurity incidents.
Interface with mission partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts.
Ensure all network changes follow configuration management (CM) and DoD Change Advisory Board (CAB) procedures.
Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to senior leadership.
Develop and coordinate the network operations team that plans and designs secure network solutions to consolidate connectivity services under an enterprise service.
Design secure wide area connectivity inclusive of underlay, overlay, and COI transport design that supports performance, quality of service, security, and mission requirements.
Provide secure access solutions leveraging wired and wireless technologies, integrating standards, use cases/scenarios, and developing associated implementation and transition plans.
Integrate capacity planning and scaling of network and security stack environments into the overall design of solutions.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
Identify legacy service paths (i.e. data flow, firewall rulesets, and ACLs) and develop strategies and designs for the to-be enterprise service capability to meet requirements while balancing security, sustainability, and maintainability.
Support development of IP addressing schemes across IPv4 and IPv6 networks.
Work with information assurance teams to ensure compliance to DoD standards to assist with providing accreditation artifacts. Coordinates with Customers, teammates, and users to maintain compliance with all security standards and maintain deployment schedules.
Requirements
Minimum of a Bachelor’s degree in Science, Technology, Engineering, and Math (preferred) with 12-15 years' experience or Master's degree with 10-13 years of experience (additional years of directly applicable experience may be accepted in lieu of a degree).
Require network certification which shall meet or exceed a CCNA (comparable vendor certification accepted upon review).
Require active DoD IAT Level II (i.e., Security+) certification or equivalent prior to the start.
Must possess an active DoD Top Secret at time of consideration.
Experience documenting logical or physical designs using drawing tools (e.g., Visio, PowerPoint, Gliffy, Cameo, MagicDraw) to depict systems, subsystems, interfaces, components, and communications of I/T applications and infrastructure.
Experienced and comfortable with conducting technical troubleshooting to resolve issues.
Experience conducting site surveys or analyzing data obtained from site surveys.
Experience creating or executing a migration plan to move circuits, network traffic, services, applications, or data between environments or to a commercial cloud provider. Alternatively, experience planning or executing a technology refresh or lifecycle refresh of an existing I/T system.
Must have broad exposure to common I/T infrastructure networking in the areas of LAN, WAN, TCP/UDP, IPSec, VPN, Proxies, Routing(L2/L3), and Firewalls.
Must have experience in working with two or more of the following vendor network technologies: Cisco, Juniper, F5, Aruba, Palo Alto, Dell, Brocade, and Fortinet.
Demonstrate experience in designing and implementing medium to large network infrastructure and producing corresponding technical documentation.
Must be able to work as part of a team to troubleshoot and resolve complex network issues.
Excellent written and verbal communication skills. This shall include drafting SOPs and technical documentation.
Requires ability to communicate with executive leadership (internally or client) regarding matters of significant importance to the organization/project.
Must be able to present designs and plans to technical leadership personnel and boards for approvals.
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