Delivery Manager for Supply Maintenance overseeing the Storage Point Inspection and Refurbishment Programme. Leading a collaborative team to ensure compliance, manage stakeholders, and drive performance improvements.
About the role
- Logistics governance and operational performance role in pharmaceutical distribution for Novo Nordisk. Enhancing client experience and managing supply chain partnerships.
Responsibilities
- Renforcer la gouvernance logistique, la performance opérationnelle et l’expérience client
- Formaliser les processus de gestion du prestataire logistique et des grossistes
- Piloter les relations stratégiques et résoudre les incidents opérationnels
- Organiser et animer des revues de performance avec les partenaires
- Identifier et déployer des initiatives d’amélioration
- Définir, suivre et analyser les KPI (OTIF, délais, retours…)
- Travailler étroitement avec les équipes National Key Accounts, Pharmacy Strategy, Legal et la région Europe
- Gestion des prestataires pour assurer le suivi des comptes clients et fluidifier les processus
Requirements
- Bac +3 à Bac +5, idéalement en supply chain, logistique ou distribution
- 3 à 7 ans d’expérience en supply chain/logistique/management ou similaire
- L’expérience dans la gestion de prestataires 3PL et de grossistes est un plus
- Solide expérience en gestion de relations stratégiques et partenariales
- Maîtrise de la définition, du suivi et du pilotage des KPI de performance
- Expérience confirmée en gestion de projets d’amélioration continue et en gestion d’incidents
- Excellente communication écrite et orale en français et en anglais
- Maîtrise des outils informatiques (MS Office ; connaissance de SAP est un plus)
Benefits
- Formations continues
- Possibilités d'évolution de carrière
- Avantages sociaux adaptés à votre situation personnelle et professionnelle
Job title
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