Director leading Program Management and FRM teams at Novo Nordisk to maximize access to therapies. Collaborating with internal teams to drive operational excellence and patient support programs.
Responsibilities
Responsible for leading the Program Management and FRM teams and supports strategies that maximize access to therapies
Responsible for driving best in class solutions while driving budget and program efficiencies
Maintain a high-level of collaboration and integration with all relative field teams, Brand Marketing, Training, Market Access & Public Affairs, Trade, Legal, Compliance, Finance, HEOR, and Market Research
Oversees existing patient support programs, manage team responsible for day to day operations with a focus on operational excellence in support of the patient journey
Lead design, implementation and ongoing management of all programs
Partner with analytics teams to develop performance dashboards and interpret operational data for purposes of assessing market access trends, hub program utilization, and performance against defined KPIs
Function as subject matter expert on patient support solutions and collaborate cross functionally to design and implement programs that compliantly support the company’s patient support objectives for inline and launching brands
Manage external partner performance against contractual arrangements, SOPs, KPIs, and budget. Ensure adherence to all compliance and regulatory requirements
Requirements
Bachelor’s degree or equivalent required, MBA preferred
11+ years of relevant sales, marketing, analytical and/or patient support experience, demonstrating a steady career progression with increasing roles of responsibility within the pharmaceutical or like industries
5+ years of experience with patient support hubs, specialty pharmacies and/or healthcare institutions required
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