Director of Patient Solutions managing Patient Safety contact centers at Novo Nordisk. Optimizing operations for customer support and ensuring compliance with industry standards.
About the role
- Associate Director managing complex public affairs policy issues and engaging with key government agencies at Novo Nordisk. Leading strategic relationships and policy development in the healthcare sector.
Responsibilities
- Achieve deep understanding of, and serve as a subject matter expert on, assigned policy areas and the potential impact to NNI’s business
- Assigned policy areas may include, but are not limited to: Medicare, Medicaid, Drug Price-Setting Policy, Importation, Reimbursement, IP, Tax, Trade, Transparency, Adherence, Affordabilit, FDA Policy
- Understand and evaluate potential business impact of policy proposals by coordinating and gathering insights from other departments (MA, Comm’l BUs, Medical, Regulatory, Legal, etc)
- Develop NNI’s policy positions, in line with Enterprise Strategy
- Clearly communicate with federal agencies on NNI’s positions
- Educate and enable broader Market Access and Public Affairs Teams, and other NNI colleagues, on policy positions
- Build and maintain strategic networks of relationships internally (locally and globally)
- Coordinate and communicate proactively with internal stakeholders to effectively collaborate and inform
- Lead internal collaborative teams on specific policy initiatives identified by NNI Executive Team
- Advocate for NNI priorities with industry trade associations
Requirements
- Bachelor's degree required, advanced degree preferred
- 10+ years of policy development, advocacy, government affairs or other relevant experience required
- Pharmaceutical/healthcare industry experience and knowledge of NNI’s therapeutic areas and marketplace strongly preferred
- Strong executive presence and communication/presentation skills that engage senior leaders among internal and external audiences
- Strong writing skills and ability to convey complex topics for an executive audience
- Ability to convey passion and generate excitement and enthusiasm about Novo Nordisk
- Demonstrated career progression with increasing roles of responsibility
- Proven track record of effective strategic planning, execution and follow up
- Previous experience working in a matrixed organizational structure
Benefits
- Medical, dental and vision coverage
- Life insurance
- Disability insurance
- 401(k) savings plan
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement program
- Voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance
- Sick time policy
- Flexible vacation policy
- Parental leave policy
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