Hybrid Vice President, Regional Service Centre EMEA – Global P&O Services

at Novo Nordisk

• Job title: Vice President, Regional Service Centre EMEA – Global P&O Services
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Bagsv rd, Denmark

About the role

• Vice President leading HR service centre operations for Global P&O Services at Novo Nordisk. Focusing on digital transformation and continuous improvement in a complex organization.

Responsibilities

• Lead the HR service centre, ensuring efficient and high-quality delivery of HR services such as organisational- and employee changes, payroll, benefits administration, and HR inquiries.
• Develop and execute a strategic roadmap for HR shared services aligned with the overall strategic direction and GPOS’ strategy, focusing on digital transformation, process optimisation, and scalability.
• Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure continuous improvement and alignment with organisational objectives.
• Collaborate with HR leadership, business leaders, and external vendors to ensure seamless integration and delivery of HR services, fostering strong cross-functional relationships.
• Drive change initiatives within the shared service centre, ensuring effective change management practices to utilize new technologies incl. accelerating AI, standardize processes, and organisational restructuring.
• Foster a culture of continuous learning and development, promoting employee engagement, career growth, and succession planning to build a high-performing team.

Requirements

• At least 10 years’ experience in driving improvements, digitalization, and implementing shared services best practices.
• Ideally leading HR shared service center operations within a large, complex organization.
• Minimum 5-10 years of experience leading other leaders and at least 10 years of leadership experience in total.
• Experience heading teams and projects in a matrix organization.
• A compelling leader who naturally attracts and motivates others.
• Leadership experience could also be from an affiliate, COE (Center of Excellence) or Product Supply.
• Familiarity with cLEAN leadership and process improvement initiatives.
• Knowledge of HR technology, including HRIS, case management systems, and self-service tools.
• Cultural awareness, financial acumen, and a digital transformation mindset.
• Entrepreneurial mindset, customer-focused, results-driven, and adaptable to change.
• Experience in a GBS (Global Business Services) environment is an advantage.

Benefits

• Flexible work arrangements
• Professional development opportunities