Client Director focused on client relationship management and program growth in a hybrid role. Collaborating with agency stakeholders to ensure aligned expectations and strategic insights.
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Hybrid Senior Director, Medical Affairs Portfolio & Program Management
Posted 2 months ago
About the role
- Senior Director in Medical Affairs driving strategic portfolio management and operational excellence across therapeutic areas. Influencing high-impact decisions and fostering collaboration at a global level.
Responsibilities
- Serve as chief of staff and strategic partner to Therapeutic Area (TA) Head, ensuring meeting management excellence for Therapeutic Area Medical Affairs Teams (TAMATs) and Portfolio Management Advisory Teams (PMATs).
- Provide portfolio management consultation, delivering actionable insights and recommendations for assigned TA.
- Drive customer-focused portfolio analysis using data from multiple sources to inform strategic planning.
- Harmonise operational strategy and standards for portfolio management, ensuring risk identification and mitigation.
- Lead process improvements, define and track KPIs, and enable effective portfolio reviews.
- Oversee meeting management for Therapeutic Area Medical Affairs Teams (TAMATs) and Portfolio Management Advisory Teams (PMATs), ensuring agendas, minutes, and follow-ups are executed.
- Consolidate and maintain accurate plans and forecasts, aligning medical budget builds across GMA and IMA.
- Oversee collaboration with core development functions to ensure high-quality portfolio reporting.
- Lead, coach, and develop a team of portfolio managers and associate directors, fostering operational excellence.
- Support process improvement, change management, and best practice sharing across the Medical Affairs organisation.
Requirements
- Advanced degree in life sciences or healthcare; PharmD or PhD preferred.
- At least 12 years of pharmaceutical industry experience in global development, clinical operations, and portfolio management.
- Minimum 5 years of people management and development experience in a global organisation.
- Demonstrated leadership and project management expertise in clinical development or portfolio management.
- Strong understanding of medical affairs activities, functions, and responsibilities.
- Proven strategic, analytical, organisational, and planning skills with a track record of effective strategy implementation.
- Solid knowledge of financial processes related to clinical trials and budget management.
- Excellent interpersonal, problem-solving, negotiation, and conflict resolution skills.
- Significant recent experience (3+ years post-2015) working in the US market with local customers and healthcare systems.
- Proven ability to drive organisational change and sustain a culture of high ethical standards and compliance.
Benefits
- Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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Client Director managing client relationships and program delivery, ensuring alignment with operational needs. Collaborating with agency leadership to strengthen program impact and client satisfaction.
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