Hybrid Technology Director – Corporate Conferences & Events

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About the role

  • Technology Director overseeing event technology for corporate events and high-visibility meetings at Northern Trust. Partnering with Marketing and Event Planning teams to ensure seamless technology delivery.

Responsibilities

  • Manage all event technology requirements in partnership with Marketing, Event Planning, and other stakeholder groups
  • Consult with senior stakeholders to determine appropriate technological solutions for conferences & events
  • Ensure successful orchestration and delivery of high‑profile events through effective partnership, planning, technical coordination, dry runs, and execution
  • Oversight and accountability for global break/fix efforts for conference rooms and MTR environments in collaboration with Multimedia Engineering and A/V integrators
  • Provide inputs and influence right technology selection for hybrid event spaces
  • Coordinate with event platform vendors and IT teams (e.g., Network, Security) to maintain high event uptime
  • Evaluate and recommend tools for proactive monitoring and device health (e.g., Teams Admin Center, Pro Portal, NEAT Pulse, Crestron Remote Client)
  • Oversee A/V support teams (Managed Services, High-tech A/V support) to track, resolve and report on daily issues, including for over 1200 MTR rooms globally
  • Identify recurring issues and drive systematic improvements in coordination with engineering and integration teams
  • Offer input on Event Platform decisions
  • Serve as a subject‑matter expert, providing guidance, training, and support for A/V support staff globally

Requirements

  • 12+ years of overall experience
  • 5+ years of relevant experience
  • Ability to work effectively with C-Suite leadership, high-profile stakeholders, clients, IT management and staff, and vendors
  • Requires an extensive knowledge of A/V technologies and operations
  • Strong experience with IP networking
  • CCNP certification preferred
  • Strong experience with ITSM tools (ServiceNow, SharePoint) for ticket tracking, documentation, daily dashboards

Benefits

  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component

Job title

Technology Director – Corporate Conferences & Events

Job type

Experience level

Lead

Salary

$137,400 - $240,400 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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