Hybrid Marketing Operations – Sales Enablement Specialist

at Capital Bank, N.A.

• Job title: Marketing Operations – Sales Enablement Specialist
• Job type: Full Time
• Experience level: Junior
• Salary: $31 - $41 per hour
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Rockville, United States

About the role

• Marketing Operations & Sales Enablement Specialist at Capital Bank, responsible for executing marketing campaigns and supporting sales initiatives. Collaborating on compliance and operational support for mortgage divisions.

Responsibilities

• Execute email and digital campaigns based on strategic direction from their manager.
• Build, QA, schedule, and deploy marketing assets across email landing pages, and any other channels.
• Maintain marketing calendars and asset libraries.
• Deliver templated marketing materials to loan officers and branches.
• Manage compliance submissions and turnaround timelines.
• Assist with the creation of marketing assets for mortgage CRM and subsequent reporting.
• Attend weekly compliance meetings on behalf of the mortgage division.
• Submit marketing assets to compliance through documented SOP, owning the submission from start to deployment.
• Provide executional support for partner and cross-sell campaigns.

Requirements

• Bachelor’s Degree in Marketing, Business or related field.
• 1-3 years of customer service, marketing operations, lifecycle/email marketing, or sales enablement experience encouraged but not required.
• Strong project management skills with the ability to manage calendars, SLAs, and cross‑functional requests across branches and partners.
• Excellent copy/QA instincts; comfortable owning the last‑mile of deployment (links, tracking, rendering, approvals).
• Ambitious hands-on learning style
• Desire to learn new skills and grow within an organization
• Microsoft Office Suite (Word, Outlook, Excel.)
• Design Tools: Figma, Adobe, Canva
• CRM (mortgage lead flow, nurture, and reporting) and Salesforce Marketing Cloud for campaign execution.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
• Company Contributions to your 401k - Regardless of your contribution
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities