Hybrid Travel Designer – Team Germany

at Nordic Collection

• Job title: Travel Designer – Team Germany
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Brussels, Belgium

About the role

• Travel Designer responsible for the sale of trips to Scandinavia. Joining a dynamic team at Nordic Collection with a focus on excellent customer service and teamwork.

Responsibilities

• Sales: Your main responsibility is selling trips to Norway, Sweden, Iceland and Lapland. You advise our customers by email and phone.
• Customer service: You manage enquiries from first contact through post-trip follow-up, including careful management of dossiers.
• Itinerary creation: You prepare and price travel proposals, including tailor-made trips for our customers.
• Bookings and travel documents: You handle all necessary reservations (flights, accommodation, local services) and ensure all travel documents are complete and correct so that trips run smoothly.
• Teamwork: You will be part of a dynamic team and share responsibility for achieving our company goals.
• Market development: You contribute to optimising the customer journey for the German market and identify growth opportunities.
• Information events: You organise and lead information events for larger groups, both online and on-site.

Requirements

• Passion for Scandinavia: You love the Far North and want to share that enthusiasm with others.
• Communication skills: You are outgoing, committed and enjoy working with people.
• Commercial mindset: You have a solid understanding of business and commercial principles.
• Qualifications: A relevant bachelor’s or master’s degree is desirable; initial experience in tourism (at least 1 year, preferred) is an advantage but not a requirement.
• Language skills: German is your native language and you can express yourself flawlessly and professionally in both written and spoken form.
• You also have a good level of English.
• Team player: Collegiality and collaboration are natural to you.
• Customer orientation: Customer friendliness, quality and honesty are your top priorities.
• Independence and attention to detail: You work carefully, are resilient under pressure and enjoy taking responsibility.
• Flexibility: Routine and administrative tasks do not deter you. You are willing to occasionally hold information events in the evenings.

Benefits

• Values-driven work environment: An exciting role in a modern company that places emphasis on wellbeing, personal development and autonomy.
• Flexibility: Option to work from home 2 to 3 days per week and flexible working hours.
• Attractive benefits: Familiarisation/inspection trips.
• Exciting company events.
• 20 (BE) or 25 (NL) vacation days per year, with the possibility of additional days through overtime.
• Attractive salary package.
• Contract for 38 (BE) or 39 (NL) hours per week.