Solutions Engineer at AB Tasty providing technical support in pre - sales, delivering data - driven demos, and aligning product with client needs for enterprise growth.
About the role
- Area Vice President of Solutions Engineering at NinjaOne, leading a team to provide technical expertise and support to enterprise clients. Driving sales results while collaborating with various teams in a hybrid work environment.
Responsibilities
- Provide technical expertise and onboarding/implementation support to enterprise clients, explaining the functional and technical aspects of NinjaOne's products and services to partner teams as they relate to key customer infrastructure
- Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders
- Assist in resolving technical issues and answering complex product-related questions
- Liaise between Enterprise AE’s and Solutions team for additional technical assistance
- Hire, mentor, and coach team of Enterprise Solutions Engineers
- Build best practices, processes, and assets to train upskill the team
- Manage performance to achieve and exceed sales objectives
- Collaborate with enterprise and enablement leaders to ensure alignment of sales strategies and deliverables across teams
- Fully engage in pre-planning steps (POC) and proactively interacting with customers to complete and prepare
- Partner with Enablement teams to create and deliver technical training sessions to enhance partner knowledge and capabilities
- Support the development of sales collateral and technical documentation for partner use
- Build and maintain strong relationships with Enterprise leaders and partners, serving as a trusted technical advisor
- Work closely with the Enterprise Leadership and Account Managers to maintain customer “Pulse” and pursue new sales opportunities
- Act as advocate and liaison for Support and team needs taking initiative to educate processes and keep customers informed
- Participate in partner events, trade shows, and conferences to promote NinjaOne's solutions
- Stay current with industry trends, competitive landscapes, and emerging technologies
- Provide feedback to product management teams on partner and customer needs
Requirements
- 10+ Years’ experience as a Solutions Engineer, preferably in an Enterprise focused role
- 3+ years of experience in leading a team of Solutions Engineers
- Strong technical background with proficiency in Windows systems (Windows registry, services, etc.), IT infrastructure along with working knowledge of Linux/Mac
- Knowledge of networking and security concepts
- Polished verbal and written communication skills that deliver messages with a customer first mindset by explaining complex technical concepts to both technical and non-technical audiences
- Experience with remote monitoring and management (RMM) tools, IT service management (ITSM), or similar technologies is a plus
- Bachelor's degree in computer science, Engineering, or related field recommended but not required
- Willingness to travel as needed to support client meetings, partner engagements and events
Benefits
- Flexible working hours with hybrid office options
- Enjoy your lunch covered by NinjaOne 3 times a week at the office
- Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with a curious, kind, international and intercultural workforce
- Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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