Solutions Consultant engaging with legal teams to drive adoption of Litera's practice-of-law tools. Building relationships and collaborating on product success plans while offering strategic insights.
Responsibilities
Engage with assigned customers to build key relationships and partner on product adoption
Create and execute account-specific plans to drive end-user engagement
Develop and maintain expertise in designated Litera products to lead trainings
Advise on prompting techniques to enable customers to maximize value
Monitor usage data and customer feedback to identify white space for growth
Requirements
2+ years practising law at a top tier law firm or in-house corporate team
Transactional focus preferred but not essential
5+ years in Consulting, Customer Success or related SaaS role, preferably with experience in legal tech
Proven record working at pace to a high standard with measurable outcomes
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