Consultora(o) TI managing SAP SD and LE-TRA improvements. Working on strategic projects with business impact at Nexa Resources.
Responsibilities
Technical and functional focal point for defining the evolution strategy of business areas, supporting decision-making on maintenance, optimization, or enhancement of SAP applications;
Ongoing (AMS) role as an SAP SD / LE-TRA (TMS) Consultant, focused on crisis and critical incident support, providing N4 support for root cause analysis, solution definition, and environment stabilization;
Technical and strategic assessment of ongoing projects, ensuring post go-live governance, operational support, and structured knowledge transfer;
Integrated collaboration with business areas, AMS, BPO, vendors, and technical teams to ensure alignment between the SAP solution and operational needs;
Support in defining best practices, functional documentation, process design (AS-IS / TO-BE), and continuous improvement;
Knowledge of and involvement with AI initiatives, process automation, and RPAs for Support and Service Desk operations.
Requirements
Bachelor’s degree in a technology-related field;
Strong technical and functional knowledge of SAP SD and SAP LE-TRA (TMS);
Experience in SAP projects;
Hands-on technical experience with SAP SD / LE-TRA (TMS);
Experience in AMS support, including management of critical incidents, problems, and changes;
Knowledge of billing, logistics, and transportation processes, with experience in complex and integrated environments;
Essential knowledge of Peru’s tax and billing processes (SUNAT);
Experience in integrated SAP environments (e.g., FI, MM, TM, GRC, or legacy systems);
Experience in SAP projects (implementation, rollout, or enhancement) and post go-live support;
Knowledge of demand management via ITSM, preferably ServiceNow;
Desired: experience in multinational environments or LATAM operations;
Experience with AMS governance, SLAs, KPIs, and continuous improvement;
Ability to act as a technical reference (SME) for SD / TMS.
Benefits
In line with our commitment to diversity and inclusion, we encourage applications from women for this position.
The IT Consultant will be responsible for executing strategic improvements prioritized according to business impact, as well as participating in critical projects and high-complexity initiatives.
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