Senior Content Designer at Netflix creating AI tools and enhancing ads experiences. Collaborating with cross-functional teams to develop content strategies and improve user engagement.
Responsibilities
Help enable our ads experience and integrations with our ads partners.
Partner closely with product designers to deliver a delightful, engaging, and highly relevant ads experience.
Collaborate with product, engineering, business, and sales teams to develop visibility into ads performance and member delight.
Set and elevate the Content Design vision and strategy.
Create foundational features for our AI enterprise tools, codify AI terminology, define agent-driven copy style and patterns, and co-drive the information ecosystem needed to support these features.
Requirements
6+ years of relevant experience: UX writing, content design, technical writing, taxonomy, and information architecture.
Past experience in ads is also highly valuable for this role.
Demonstrated experience synthesizing business requirements and user needs into UI content for enterprise audiences.
Mastery of AP style and the confidence to know when to break the rules.
Ability to navigate ambiguity and traverse altitudes, from strategic visioning to tactical execution.
Highly collaborative, organized and self-directed; able to effectively prioritize and respond accordingly to the shifting needs of the team.
Demonstrated passion for emerging AI (e.g., LLMs, diffusion models) and its application to ad platform intelligence and creative.
Experience with structured content, content systems, or ontologies, paired with a strong foundational knowledge of LLM adaptation techniques (e.g., RAG, fine-tuning, tool-calling, etc)
Familiarity with engineering workflows and the developer journey for shipping AI-powered features, including the process of designing and implementing AI evals.
Knowledge of prompt and context engineering: designing modular content, managing system prompts, tuning model outputs.
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