Hybrid Debt Recovery Officer (French/German) – 80% to 100%

Posted 9 minutes ago

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About the role

  • Gestionnaire contentieux managing Legal Affairs for Vaudoise insurance in Lausanne, ensuring compliance and communication with various parties. Supporting agencies and improving collection processes for effective financial management.

Responsibilities

  • Manage cases from the initiation of debt collection proceedings through to completion
  • Establish and maintain various written and telephone contacts with Vaudoise agencies, debt enforcement and bankruptcy offices, courts, and clients
  • Analyze financial situations and, where appropriate, grant and negotiate suitable payment plans
  • Monitor and process incoming payments related to collections
  • Support Vaudoise agencies on all litigation/collections-related issues
  • Contribute to the continuous improvement of monitoring and collection processes

Requirements

  • Federal VET Certificate (CFC) in commercial administration or equivalent
  • Excellent written and spoken German and French; Italian is an asset
  • Good knowledge of the Swiss Federal Act on Debt Enforcement and Bankruptcy (DEBA), with significant experience in this area in Switzerland
  • Proficient with common IT tools (MS Office), especially Excel
  • Independent and efficient, able to manage priorities and meet deadlines
  • Rigorous and structured, well-organised and conscientious
  • Curious and versatile, with a strong interest in a variety of tasks
  • Committed and proactive, enjoys teamwork and contributes to an open and constructive collaborative environment

Benefits

  • A healthy work environment in a mutual insurance company certified as a "Great Place to Work"
  • Comprehensive employee benefits, including flexible work arrangements
  • Human-centered values focused on employee well-being
  • Work within a dynamic and passionate team

Job title

Debt Recovery Officer (French/German) – 80% to 100%

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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