Hybrid Program Manager – AV Engineering

at Netflix

• Job title: Program Manager – AV Engineering
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $100,000 - $300,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Program Manager overseeing strategy, implementation, and maintenance of AV Engineering initiatives at Netflix. Collaborating cross-functionally for operational excellence and high-impact solutions.

Responsibilities

• Lead strategic planning and execution for a complex global AV engineering, operations, events, and experiential initiatives.
• Oversee and coordinate AV programs, ensuring alignment with business objectives and operational strategies.
• Communicate program status, progress, and performance to stakeholders and senior leadership, providing the transparency needed for informed decision-making.
• Directly manage multiple projects; develop and maintain effective project plans and timelines, and execute against them.
• Strategize, implement, and maintain program efforts that align with N-Tech AV priorities—enabling engineering leaders to focus on technical excellence.
• Foster strong relationships and influence stakeholders, Product leadership, and engineering management to adopt improved workflows, practices, and delivery frameworks.
• Orchestrate work across multiple cross-functional teams, creating a collaborative and transparent environment for all stakeholders.
• Identify and execute opportunities to create efficiencies, optimize workflows, and establish quality standards across AV Engineering.
• Analyze and quantify AV Engineering challenges, risks, and opportunities, developing initiatives to increase productivity and reduce friction for team leads.
• Establish a reliable and visible cadence for portfolio reviews, prioritization, and resource management, ensuring improvements are measurable and have high impact.
• Identify essential requirements, resourcing, and budget needs for cross-functional and internally driven projects.

Requirements

• 7+ years of experience in project and program management; experience in both strongly preferred.
• Background in management consulting or an MBA is a plus.
• Knowledge and experience in the various AV Engineering processes (Live Events, shared spaces, conference room construction and design, Support and Operations, and Specialty space construction)
• Experience with techniques and tools that drive process efficiency and continuous improvement (e.g., Six Sigma, Lean thinking, Scrum).
• Exceptional communication and interpersonal skills, with proven ability to socialize, explain, and “sell” new and complex strategies, practices, and workflows.
• Ability to quickly grasp concepts related to innovative technology (e.g., Generative AI, automation, remote observability).
• Experience and ability to respectfully and confidently engage with executives and operational colleagues.
• Ability to manage and operate in ambiguous situations and think on your feet to solve challenges and problems.
• Knowledge of the product development workflow is strongly preferred (e.g., project management, user acceptance testing, functional documentation development).
• Knowledge and experience of the content creation process is a plus (e.g., on-set production, post-production services, associated workflows, and metadata).
• Experience owning program strategies with a focus on end-to-end delivery.
• Thrives in a fast-paced and demanding environment, possesses a high level of intellectual curiosity, and demonstrates strong judgment in the face of ambiguity.

Benefits

• You choose each year how much of your compensation you want in salary versus stock options