Technical Product Manager leading strategy and execution for Storage‑as‑a‑Service platform at NetApp. Collaborating with cross-functional teams to drive customer-centric product innovations.
Responsibilities
Drive product strategy and roadmap for subscription-based storage and cloud services.
Identify and prioritize new features and functionality across service definition, packaging, automation, and lifecycle management.
Lead the design of seamless customer experiences across onboarding, configuration, activation, and ongoing service management.
Build data-driven sizing and recommendation capabilities using usage insights and operational metrics.
Collaborate closely with engineering, sales, marketing, customer success, and field teams to deliver impactful features and successful launches.
Analyze market trends, competitive offerings, and customer feedback to inform strategic decisions.
Define KPIs and use telemetry and customer behavior data to drive continuous product and service improvement.
Develop sizing engines that use install-base signals to recommend expansions, new service opportunities, or optimizations.
Create hardware-to-service mapping logic to ensure accurate deployment, compatibility, and upgradability.
Define and streamline subscription creation workflows, including service selection, capacity planning, SLA configuration, and contract metadata.
Drive clarity and automation across the full subscription lifecycle.
Requirements
Degree in Computer Science, Engineering, Business, or related field or related work experience
8–12 years of product management, finance and/or Presales experience in enterprise software, Data Storage systems, cloud services, or subscription platforms.
Strong understanding of subscription business models or as-a-service offering.
Proven ability to lead complex product portfolios and drive measurable results.
Excellent communication, leadership, and analytical skills.
Preferred: MBA or advanced technical degree.
Financial acumen.
Experience in STaaS, SaaS, data storage, or cloud infrastructure.
Exposure to AI-driven customer experiences or recommendation systems.
Familiarity with onboarding workflows, telemetry-driven insights, or provisioning platforms.
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