Manage Health, Safety, and Environmental requirements for LV Division at alfanar. Overseeing implementation, compliance checks and promoting safety culture.
About the role
- E-Commerce Manager at Nespresso focusing on DTC business performance and digital strategy in Bryanston. Overseeing eCommerce platforms for optimal customer experience and growth.
Responsibilities
- Drive Nespresso’s Direct-to-Consumer (DTC) business performance by owning and developing Nespresso-owned digital platforms (B2C & B2B)
- Translate global eCommerce strategy into local execution, ensuring best-in-class customer experience, sustainable growth, and strong commercial results across all digital touchpoints
- Own the performance of Nespresso’s DTC eCommerce platforms (B2C and B2B) in the local market
- Ensure continuous monitoring and analysis of digital performance (traffic, conversion, AOV, retention, CLV)
- Identify growth opportunities and optimize the end-to-end digital journey
- Ensure a seamless, consistent, and premium customer experience across all digital touchpoints
- Partner with Marketing, CRM, Supply Chain, IT, and Customer Service to deliver integrated omnichannel initiatives
- Own and manage E-Commerce business cases and initiatives, ensuring clear ROI and alignment with strategic priorities
- Act as the end-responsible for DTC eCommerce performance and results in the local market
- Attract, develop, and retain top digital talent through coaching, feedback, and structured development plans
Requirements
- Degree in Business, Marketing, eCommerce, Digital or equivalent
- 5–6 years relevant experience in eCommerce/Digital, with 2–3 years in a people or functional leadership role
- Strong commercial acumen with proven experience driving online sales and conversion
- Solid experience managing digital platforms, performance analytics, and customer journeys
- End-to-end exposure to eCommerce operations including UX, CRO, CRM, digital marketing, and platform optimization
- Proven leadership and stakeholder management experience
- Strategic mindset with the ability to translate strategy into execution
Benefits
- Health insurance
- Professional development
- Potential bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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