Service Desk Analyst providing first line technical support for Capita customers. Log incidents and provide remote assistance while ensuring excellent customer service.
About the role
- Sr. Data Analyst supporting finance and operations teams with data analysis and BI tools at Global Payments. Responsible for data management, SQL queries, and statistical analysis of business data.
Responsibilities
- Support leaders of Global Payments finance and operations teams with business process improvement and data analysis
- Gather, analyze, and translate data to enable better business decisions
- Writing and maintaining SQL queries to support multiple BI projects
- Coordinate with leadership team to identify critical data to capture and report on
- Consolidate and summarize data for business decision making
- Create graphical representations of data/analysis
- Perform statistical analysis (correlation, regression, time series analysis)
- Inspect and cleanse data for accuracy and quality
- Data ETL/ELT responsibilities as needed
Requirements
- Bachelor’s Degree in Computer Science, MIS, Economics, Business, Mathematics, Statistics, related technical field, or equivalent work experience
- 6+ years of applicable experience as a Data Analyst or similar role
- Strong experience with hands-on building and deploying MicroStrategy, Tableau, PowerBI or Spotfire data visualizations and dashboards
- Understanding of the Bankcard Industry or Commission Based Sales is a plus
Benefits
- Equal Employment Opportunities
- Reasonable accommodations related to applying for employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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