Account Manager focused on customer solutions in electrotechnology industry, representing BARTEC at events and managing customer projects.
About the role
- B2B Account Manager managing B2B client relationships and onboarding processes for Nect, a leading ID wallet provider in Germany. Focus on customer satisfaction and revenue expansion with innovative technology solutions.
Responsibilities
- Manage our clients starting from contract signing
- Prepare the joint kick-off for collaboration
- Lead customers through the onboarding and implementation process of our products
- Know and document all key customer information
- Identify new use cases and upsell opportunities
- Proactively grow customer relationships
- Identify product potential through customer feedback
- Hold regular standing meetings (jour fixe) with customers
- Prepare reports and analyses
Requirements
- Completed training or degree in Business Administration, Business Informatics (Information Systems) or Sales
- 3+ years of experience as an Account Manager in a B2B company
- Technical understanding of IT products
- Interest in topics such as ID wallets, AI and deep tech
- Experience in the regulatory environment of KYC solutions is a plus
- Strong communication skills
- Strong service orientation and customer focus
- Excellent German and English skills
Benefits
- Flat hierarchies
- Fast decision-making processes
- International working environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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